Your office has always been very professional as well as very friendly. That is a great combination for being in a comfortable atmosphere with great service. I would recommend you to anyone looking for an eye doctor!
I have been a patient/client of this practice for several years. These guys really and truly have got it right. Although Dr. Lau is my primary Dr., I have seen Dr. Richlin and Dr. Krasnow as well. All are terrific. Not only am I confident that I am receiving top-level medical care, but their on-line practices are very helpful.
Dr. Lau was the first person to suggest that my 3 year old son should have his eyes properly examined. Thank goodness that he made this suggestion, because, as it turns out, my son is quite farsighted and needed glasses. I might not otherwise have known until he started to learn to read.
It is the 21st century! Thank goodness at least one of my health-care providers has it so well together to have on-line forms, email reminders and a robust website. My only wish is that all of my health care providers would provide these services.
Kudos to this practice!
I'm not sure if it can get any better. I love coming to your office. I have recommended quite a few people who seem to be equally as happy and satisfied as I am. Everyone there is wonderful.
FYI: The effusive warmness and professionalism shown by ALL of the staff is quite impressive. How do you get everyone to be so friendly?
The office staff is amazing! Everyone is always friendly, upbeat and helpful. It's so nice to get great service at a doctor's office. My Mom (Frances) was impressed with the staff, loves Dr. Richlin and looks forward to her next visit.
Thank you so much for making our visit one of the most pleasurable doctor experiences. The doctors and staff were so accomodating and caring. We were a little apprehensive about having the whole family there, but it was great!
-Alex K. and Family
I was really impressed with the way that everyone on the staff worked together to maximize efficiency and and a positive experience for your clients. I felt as if the combined experience of everyone in the office was coming to bear upon my individual case. It was a wonderful experience, and I only wish I could get eye check-ups more than only once a year!